CallPilot 150
The Norstar Basic Call Center System for both the CallPilot 100 and CallPilot 150 platforms is compatible with the Norstar Compact and Modular Integrated Communications Systems. This Call Center supports 20 configured agents, 2 skillsets, 20 routing steps/skillset, 30 built-in announcements, 15 lines, 2 skillset mailboxes, 20 Intelligent overflow rules/skillsets, 15 simultaneous incoming calls in the system, and all agents can be supervisors. Reporting package shows real-time statistics, historical statistics, and supports hardware and software wallboards.

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